SERVPRO of Jacksonville Northwest Employee Photos

smiling young lady with brown hair in SERVPRO shirt

Pamela Corbitt

Pamela Corbitt is the office manager. Pamela performs a wide range of office administrative tasks related to customer calls, job management and tracking, scheduling of jobs, and customer satisfaction activities. She performs accounting duties and uses Xactimate, our estimating software. Pamela performs office duties such as drafting correspondence, filing, and creating reports. She holds IICRC Certification as an WRT (Water Restoration Technician) which is an important benefit in her customer service roles. Pam has a property management background. Pamela has two children, a girl and a boy.

Fern Johnston

Fern Johnston is HR & Accounting Specialist. Fern has more than 20 years of administrative and accounting experience, working with both Fortune 500 companies such as IBM as well as smaller individually owned businesses. She will be handling accounts receivable, accounts payable, as well as payroll, screening potential employees, and other-related HR tasks. Fern moved from Atlanta to St. Marys, GA, about three years ago. When she is not combing the beach or farmers’ markets, Fern enjoys reading, cooking, and dabbling in home improvement projects.

Bob Stillwell

Bob Stillwell is a Project Manager. With 20 years of experience, Bob worked as a superintendent supervisor for the construction division of a SERVPRO near Atlanta, GA. He also served in the Army. Bob is married and lives in St. Mary's, GA.

Michael Cleary

As a Production Manager, Michael Cleary is responsible for managing production crews and jobs. He supervises job scheduling, coordinates requirements for the job, completes job files, supervises production and monitors jobs from start to finish. Michael worked with a SERVPRO franchise in Long Island, NY, in a variety of capacities for five years before relocating to this area. He also worked as Service Manager for several car dealerships in Atlanta, GA. Michael has exceptional customer service and communication skills. He shows up at jobs 24/7, and his gregarious personality makes him a hit with customers and other employees alike. When not chasing down jobs, Mike enjoys exploring the area and cozying up to his kitty cat, Shadow.

head and shoulders photo of Jonathon Harris

Jonathan Harris

Jonathan Harris is Sales and Marketing Representative. He focuses on account management, acquiring new customers and building relationships with customers. He is experienced in business-to-business as well as business-to-consumer sales. Jonathan studied at Eastern University. His favorite parts of the job are conducting Lunch and Learns, and participating in Chamber of Commerce meetings. Jonathan enjoys art, playing chess, snowboarding and skateboarding.

Alyssa Corbitt

Alyssa Corbitt is Production Technician. She responds to customer calls with her teammates and is the crew leader on pack outs/content management. She is certified as a Water Restoration Technician (WRT) & Fire and Smoke Restoration Technician (FSRT) by the Institute of Inspection Cleaning and Restoration Certification. Alyssa is an upbeat, hard worker who enjoys helping our clients in their time of need. On a personal note, her fondness for cats leads her to refer to herself as a “crazy cat lady.”

Makayla Johnson

Makayla Johnson is a Production Technician and assists with water, fire and mold remediation/restoration projects. Makayla has completed Production Technician training and has a customer service background, previously working for car dealerships. She has a keen eye for detail and is very customer oriented. Makayla lives in Callahan and has a daughter.

Justen Gourley

Justen is a Production Technician. He previously worked for another SERVPRO located up North. He too has completed Production Technician training. He enjoys helping customers restore their homes from water, fire and mold damage. Justen served in the Navy prior to his career at SERVPRO